Terms of Service (TOS)

Dewahost provides web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

Content: All services provided by Dewahost may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute, and invasion of privacy. The subscriber agrees to indemnify and hold harmless Dewahost from any claims resulting from the use of the service which damages the subscriber or any other party.

All pornographic content and sex-related merchandising is prohibited on all Dewahost servers. This includes sites that may infer sexual content or links to adult content elsewhere. Dewahost will be the sole arbiter in determining violations of this provision.Also prohibited are sites that promote any illegal activity or present content that may be damaging to Dewahost servers or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

  • Pirated software
  • Hacker programs or archives
  • Warez sites
  • Illegal MP3s

Dewahost will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising - Email: Spamming, or the sending of unsolicited email, from a Dewahost server or using an email address or domain that is maintained on an Dewahost machine as reference is STRICTLY prohibited. Dewahost will be the sole arbiter as to what constitutes a violation of this provision.

Misuse of System Resources: Any attempt to undermine or cause harm to a server, or customer, of Dewahost is strictly prohibited. This includes, but is not limited to: using programs that consume excessive CPU time; allowing the use of mail services, mail forwarding capabilities, or autoresponders other than for the customer's own account; resale or subleasing or subletting (free) use of disk space without an appropriate reseller agreement; use of servers for backup of files unrelated to the web site of the account; or resale or remote access to CGI scripts installed on our servers. Operation of IRC servers or IRC bots on our servers will result in an immediate suspension of service.

99.9% Uptime Guarantee: For every hour of downtime in our servers or networks, we will credit 5% of your monthly hosting fee to your account, by extending your next billing period. Maximum credit is 100% of your monthly hosting fee. Exceptions are downtime caused by scheduled maintenance, website misconfiguration, suspension caused by violation of our terms of service, and force majeure situation (hacker atacks, DDoS attacks, natural disaster, political issues, war, terrorist attack, etc).

Cancellation: Cancellation can be made via email to billing department along with your username and domain name. Although no notice is required, and there is no cancellation fee, all fees paid for service up to the notice of cancellation are non-refundable.

Suspension: Activity which results in a suspension or deactivation of an account will result in a forfeiture of fees paid. Complaints made regarding abuses of an account will be grounds for suspension.

Disclaimer: Dewahost will not be responsible for any damages your business may suffer. Dewahost makes no warranties of any kind, expressed or implied for services we provide. Dewahost disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Dewahost and its employees. Dewahost reserves the right to revise its policies at any time. All sub-networks, distributive hosting sites, and dedicated servers of Dewahost must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account deactivation. Please direct any reports of violations of the above policies to abuse @ dewahost.com.